.testimonial {
    margin: 0;
    background: #B7EDFF;
    padding: 10px 50px;
    position: relative;
    font-family: Georgia, serif;
    color: #222;
    border-radius: 5px;
    font-style: italic;
    text-shadow: 0 1px 0 #ECFBFF;
    background-image: linear-gradient(#F9F9F9, #F3F3F3);
    background-image: -webkit-gradient(linear, 0% 0%, 0% 100%, from(#F9F9F9), to(#F3F3F3));
    background-image: -webkit-linear-gradient(top, #F9F9F9, #F3F3F3);
    background-image:    -moz-linear-gradient(top, #F9F9F9, #F3F3F3);
    background-image:     -ms-linear-gradient(top, #F9F9F9, #F3F3F3);
    background-image:      -o-linear-gradient(top, #F9F9F9, #F3F3F3);
}

.testimonial:before, .testimonial:after {
    content: "\201C";
    position: absolute;
    font-size: 80px;
    line-height: 1;
    color: #999;
    font-style: normal;
}

.testimonial:before {
    top: 0;
    left: 10px;
}

.testimonial:after {
    content: "\201D";
    right: 10px;
    bottom: -0.5em;
}

.arrow-down {
    width: 0;
    height: 0;
    border-left: 15px solid transparent;
    border-right: 15px solid transparent;
    border-top: 0px solid #B7EDFF;
    margin: 0 0 0 25px;
}

.testimonial-author {
    margin: 0 0 0 25px;
    font-family: Arial, Helvetica, sans-serif;
    color: #999;
    text-align:left;
}

.testimonial-author span {
    font-size: 12px;
    color: #666;
}